Accessible Canada Act (ACA) Compliance

Canada's federal accessibility legislation for proactively identifying, removing, and preventing barriers. Required for federally regulated organizations, Crown corporations, and Parliament.

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About Our ACA Compliance Services

The Accessible Canada Act (ACA), enacted in 2019, is Canada's first national accessibility legislation. It applies to federally regulated entities — including banks, telecommunications companies, broadcasters, federal government departments, and Crown corporations — and requires them to proactively work toward a barrier-free Canada by 2040.

We help federally regulated organizations understand their ACA obligations, audit their digital products for accessibility barriers, and create the compliance documentation required by the Accessibility Commissioner.

Our ACA Services

Barrier Identification Audits

Comprehensive review of your digital products to identify barriers across the seven ACA priority areas: employment, built environment, information and communications technology, communication (other than ICT), transportation, procurement, and design and delivery of programs and services.

Accessibility Plan Development

We help you create and publish the mandatory accessibility plan that describes how your organization will identify, remove, and prevent barriers — including policies, programs, and practices.

Progress Reports & Ongoing Monitoring

Support for annual progress reporting to the Accessibility Commissioner, plus ongoing monitoring to maintain compliance as your digital products evolve.

ACA Key Facts

Enacted
July 11, 2019 (Royal Assent)
Goal
Barrier-free Canada by 2040
Applies To
Federal government, Crown corporations, banks, telecoms, broadcasters, interprovincial transport
Enforcement
Canadian Accessibility Commissioner + CRTC + CTA
Required Actions
Accessibility plans, feedback mechanisms, progress reports
Relationship to AODA
AODA covers Ontario organizations; ACA covers federally regulated entities across all of Canada

ACA Priority Areas

  • Employment
  • Built environment
  • Information and communications technology (ICT)
  • Communication (other than ICT)
  • Procurement of goods, services & facilities
  • Design and delivery of programs and services
  • Transportation
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01 / Free Heuristic snapshot of one screen A one-page expert audit of your most critical user flow
02 / Free Written research diagnosis Where the highest-impact research move sits for your product, in plain English
03 / Free Custom scope & price memo A written plan with timeline & fixed price within 48 hours of your brief
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