Terms of Use

Terms and conditions for using MerlinVicki's Website.

Last updated: 6/12/2026

About these terms

These terms and conditions of use (Terms) explain how you may use the MerlinVicki website and any of its content (MerlinVicki Website). These Terms apply between MerlinVicki Ltd and its affiliates (we, us or our) and you, the person accessing or using the MerlinVicki Website and your employer or principal on behalf of which you use the MerlinVicki Website (you or your). If an individual is entering into these Terms on behalf of a company, organisation or other entity, that individual represents that he or she has authority to bind such entity and is agreeing to these Terms on behalf of such entity.

You should read these Terms carefully before using the MerlinVicki Website. By using the MerlinVicki Website, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the MerlinVicki Website immediately.

Acceptance of Terms

By accessing and using the services provided by MerlinVicki Creative Services ("MerlinVicki," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

The MerlinVicki Website is for your own use only for the purposes of doing business with MerlinVicki.

As a condition of your use of the MerlinVicki Website, you agree not to:

  1. misuse or attack our MerlinVicki Website by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
  2. attempt to gain unauthorised access to our MerlinVicki Website or any server, computer or database connected to our MerlinVicki Website.

We may prevent or suspend your access to the MerlinVicki Website if you do not comply with these Terms or any applicable law.

Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with the MerlinVicki Privacy Notice available here, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

Ownership, use and intellectual property rights

The intellectual property rights in the MerlinVicki Website and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the MerlinVicki Website (Content) are owned by us and our licensors.

We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

Nothing in these Terms grants you any legal rights in the MerlinVicki Website or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the MerlinVicki Website or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the MerlinVicki Website or the Content. You acknowledge that the MerlinVicki Website and the Content may contain and/or make available software, data, text, images, or other material that is subject to open source, community, Creative Commons, or similar licensing regimes (OSS Licenses). Notwithstanding anything to the contrary in these Terms, including any grant of rights herein, the Terms are not meant to change or supersede the terms of any OSS License applicable to any portion of the MerlinVicki Website or the Content. As a result, your use of any such portion of the MerlinVicki Website or Content is subject to the applicable OSS Licenses, and the terms thereof are available from MerlinVicki upon request.

All content on the MerlinVicki Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations and software, is the property of MerlinVicki or its content suppliers and is protected by international copyright laws. The compilation of all content on the MerlinVicki Website is the exclusive property of MerlinVicki and is protected by international copyright laws. All software used on the MerlinVicki Website is the property of MerlinVicki or its software suppliers and is protected by international copyright laws.

Trade marks: ‘MerlinVicki’ and the MerlinVicki logo are our trade marks. Other trade marks and trade names may also be used on the MerlinVicki Website or in the Content. Use by you of any trade marks on the MerlinVicki Website or in the Content is strictly prohibited unless you have our prior written permission.

Accuracy of information, availability of the site, disclaimer of warranties and liability

We try to make sure that the MerlinVicki Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the MerlinVicki Website will be fit or suitable for any purpose.

We may suspend or terminate access or operation of the MerlinVicki Website at any time as we see fit.

Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our MerlinVicki Website and its Content.

While we try to make sure that the MerlinVicki Website is available for your use, we do not promise that the MerlinVicki Website will be available at all times or that your use of the MerlinVicki Website will be uninterrupted.

Any reliance that you may place on the information on the MerlinVicki Website is at your own risk. The MerlinVicki Website is provided on an ”as is” and “as available” basis without any warranties of any kind, either express or implied.

Services Description

MerlinVicki provides the following professional services:

  • UX Research and Usability Testing
  • Web Accessibility Audits and WCAG Compliance Services
  • AI Automation Solutions for Businesses
  • Web Design and Development Consulting

Our Property

All tools, methodologies, frameworks, and pre-existing materials we use remain our property.

Confidentiality

We will maintain the confidentiality of your proprietary information and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services.

LIMITATION OF LIABILITY

Except to the extent prohibited by applicable law, in no event will MerlinVicki be liable to you (or any person claiming under or through you) for any indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the operation, use of or access to the MerlinVicki Website, including any Content, the delay or inability to use the MerlinVicki Website, or anything provided in connection with this agreement or otherwise arising from this agreement, including without limitation (i) loss of revenue or anticipated profits (whether direct or indirect); (ii) loss of business; or (iii) loss of reputation or goodwill or otherwise, even if MerlinVicki has been advised of the possibility of damages.

Modification of Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the MerlinVicki Website and by continuing to use and access the MerlinVicki Website following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which MerlinVicki operates, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration as mutually agreed.

The laws of Republic of India apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: